Enlightened Practice Podcast

In the Enlightened Practice Podcast, our expert hosts share tips and tricks for establishing and streamlining a private practice, discuss tools for keeping yourself organized and chat about trending topics in mental healthcare. Let us enlighten you!

Meet Our Hosts

Kari Kagan, PsyD is a clinical psychologist who prides herself on helping her clients live a more meaningful, enjoyable life. Having set up her own private practice several years ago, she has an abundance of tips for others who are also just starting out.

Ken Braslow, MD is a psychiatrist with an active private practice and the founder and CEO of Luminello. Ken taps into his experience, along with his drive to help others optimize the efficiency of their own practices, to lead an engaging, industry-specific conversation with his co-host Kari.

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Enlightened Practice Podcast Library

Podcast Episode 29: Surviving The Holidays

Our hosts share their strategies for this particular time of the year to ensure patients and clients get the care they need without, as clinicians, getting to the point of becoming resentful or burnt out. Enjoy!

Read the episode transcript

Podcast Episode 28: Managing Maternity and Paternity Leave

Dr. Ken Braslow and Dr. Kari Kagan share their experiences on parental leave and answer your questions on setting up a realistic schedule for your return, identifying what type of patients/clients to take in when getting back to practice, how much time is enough, and more. Enjoy!

Read the episode transcript

Podcast Episode 27: Building Your Brand With Good Office Design

Dr. Ken Braslow invites Carolyn Boldt, co-founder of design-build firm CrossFields, to discuss how to design an ideal office space and the benefits a great design may have for you and your patients/clients.

Read the episode transcript

Podcast Episode 26: Insurance Negotiation Tips

We received a question from one of our listeners requesting advice on how to negotiate with an insurance company.

Read the episode transcript

Podcast Episode 25: How to Handle Payment for College Students When their Parents are Paying

Our hosts, Dr. Ken Braslow and Dr. Kari Kagan answer a listener’s question about handling college students when their parents want to talk about their care.

Read the episode transcript

Podcast Episode 24: How Will You Write Your Private Practice Will?

Dr. Ken Braslow invites Dr. Amy Berlin to discuss practice wills, a legal document for protecting patients and colleagues.

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Podcast Episode 23: Optimizing Workflows in Clinical Practice and Practice Management

Dr. Ken Braslow and special guest Dr. Amy Berlin share their experiences to demonstrate how maximizing efficiency can help with clinical care.

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Podcast Episode 22: Groups and Clinics

Special guest, Dr. Xenia Borue, discuss with Dr. Ken Braslow the complexities, the rewards, and the challenges that underlie running a group or a clinic.

Read the episode transcript

Podcast Episode 21: From Social Work Training to Running A Group Private Practice

Our hosts welcome Daniela Tempesta, a social worker and group practice owner in the Bay Area. They discuss cooperative work in mental health.

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Podcast Episode 20: What’s the Best Location to Pick

Dr. Ken Braslow and Dr. Kari Kagan, answer a question from our audience: What is the best location for a practice?

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Podcast Library

Our hosts, Dr. Ken Braslow and Dr. Kari Kagan, share some reasons why to switch from a current EMR/EHR to a new service. Read the episode transcript
Our hosts answer two questions from our listeners, “how do you pay yourself?”, and “how do you create a profit and loss statement?” Read the episode transcript
Our hosts set a good conversation on how much vacation time and holiday time therapists and clinicians should take and do take. Read the episode transcript

In today’s episode our hosts wrestle with the question of should you keep a waitlist or not.

Read the episode transcript

In this new episode, our hosts Dr. Ken Braslow and Dr. Kari Keagan read some questions from our listeners and give their thoughts. Read the episode transcript

Do you have a strategy to reduce your no-show rate? Is a second confirmation email sufficient to reduce no-shows, or does it become annoying for the majority of clients/patients who need to confirm only one time?

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In this new episode of the Enlightened Practice Podcast, Dr. Ken Braslow and Dr. Kari Kagan provide some clarity on the various training paths most psychologists and psychiatrists follow.

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Should you consider promoting reviews on public websites? Dr. Ken Braslow and Dr. Kari Kagan cover this question and more in this new episode of the Enlightened Practice Podcast.

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Dr. Ken Braslow and Dr. Kari Kagan revisit their own experiences on subletting and share helpful tips to help you make a well-informed decision. Read the episode transcript

In this episode, Dr. Ken Braslow and Dr. Kari Kagan talk about all things finance in running a practice.

Read the episode transcript

In this episode, Dr. Braslow and Dr. Kagan talk about the pros and cons of being an in-network clinician, as they explore the financial, marketing, and administrative challenges behind the decision. Read the episode transcript
In this episode, Dr. Ken Braslow invites Jackline Ngalame, DNP, FNP-C, PMHNP-BC to share her experience as both an employed and independent APRN. Read the episode transcript

In this episode, Dr. Ken Braslow and Dr. Kari Kagan discuss the importance of establishing a network, integrating into the clinician community, and maintaining connections.

Read the episode transcript

In today’s episode, Dr. Ken Braslow and Dr. Kari Kagan discuss the myriad costs of starting a private practice. Read the episode transcript

In this episode, our hosts discuss the pros and cons of online booking. Dr. Braslow and Dr. Kagan share their experiences and compare what it is to run a practice with and without an online calendar.

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In this episode, our hosts introduce online booking as an incredible time saver that also presents a new set of challenges. Read the episode transcript

Dr. Ken Braslow and Kari Kagan continue their conversation on scheduling from the perspective of seasoned practitioners versus new grads looking to start a private practice.

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In this episode of the Enlightened Practice podcast, Dr. Ken Braslow and Kari Kagan discuss Setting Up a Remote Practice.

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In the first episode of the Enlightened Practice podcast, our hosts, Dr. Ken Braslow and Kari Kagan, talk about scheduling and the joys of putting together a jigsaw puzzle.

Read the episode transcript

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Groups Pricing

THERAPIST LITE
THERAPIST UNLIMITED
PRESCRIBE LITE
PRESCRIBE UNLIMITED
Pay Annually
(per month, per clinician)

$19

$39

$79

$119

Pay Monthly
(per month, per clinician)

$29

$49

$99

$149

AMA CPT® code annual use license

  • Applies to all users, including assistants, trainees, and clinicians, who use CPT® content
  • Luminello is legally required to collect this fee; payment goes directly to the American Medical Association
  • Begins on day 31 of your subscription and is billed in full for the calendar year at that time
  • No pro-rating or refunds allowed by AMA
  • Renews every January on a calendar-year basis

Prescriber Pricing

ERX ONLY PLAN
PRESCRIBER LITE
PRESCRIBER UNLIMITED
Pay Annually
(per month, per clinician)

$39

$79

$119

Pay Monthly
(per month, per clinician)

$49

$99

$149

Therapist Pricing

ESSENTIALS
THERAPIST LITE
THERAPIST UNLIMITED
Pay Annually
(per month, per clinician)

$0

$19

$39

Pay Monthly
(per month, per clinician)

$0

$29

$49

Monitor clinician & practice quality indicators

  • Integrated measurement-based care to track clinical outcomes
  • Review clinician quality of care
  • Compare clinicians to group-wide rating scale measurements

Measurement-based care

  • Integrated measurement-based care to track clinical outcomes
  • Review clinician quality of care
  • Compare clinicians to group-wide rating scale measurements

Practice management reports

  • Accounts receivables summary
  • Billings not invoiced yet
  • Billings not submitted to insurance yet
  • Claim status tracker
  • Clinical hours scheduled per week per clinician
  • CPT code by clinician
  • CPT code by payer
  • Date of last visit
  • Denied claims by payer
  • End-of-day appointment activity report for billers
  • Income by clinician
  • Invoice status tracker
  • Measurement-based care metrics by clinician by chart
  • Measurement-based care metrics by clinician vs practice average
  • No show tracker
  • Outstanding claims by payer
  • Outstanding invoices (30-60-90 day report)
  • Overdue tasks
  • Telehealth vs in-person
  • Unsigned notes

Notes per month

  • Includes all note types (free text, intake, SOAP, vitals, rating scale, and lab notes) for all charts. For example, you could write 1 note for 30 patients/clients, 2 notes for 15 patients/clients, etc.
  • For plans with a note limitation, you can upgrade once you hit the limit, or wait for the next billing period to begin (for annual plan users, you can wait until the date of your sign-up in the next month).
  • Read this for full details about limitations.

Group Practice: Total EMR Cost Comparison

Group practice pricing calculator

Select the number of licenses for your team from each plan to see the subscription cost.

Group practices

  • Unlimited clinicians
  • Unlimited locations/branches
  • Fine-tooth permissioning of roles
  • More group features coming soon

Automated chart importing

  • We'll send you a .CSV template (used in Excel, google spreadsheets, etc), into which you can export the demographic info of your charts
  • We'll upload it automatically to create your charts for you
  • To import other info, see our custom chart importing option

Unlimited admin assistants

  • Admin assistants can enter admin notes, generate statements, send messages and lots more, based on permissions you set
  • Also great for inviting colleagues for “vacation coverage”

Invoicing + auto-pay

  • Send and track invoices easily
  • Send auto-reminders for payments due
  • Set up invoices to be automatically paid on their due date with our credit card payment integration

Pre-screen form in public profile

  • Prospecitve patients and clients can request an evaluation without having to call you
  • Key info around clinical needs, scheduling and bililng captured
  • Review and track requests, and easily reply back via the portal

Get started with paperwork quickly!

  • Pre-built admin forms patients & clients can e-sign
  • Pre-built templates for intakes and followups
  • Pre-built questionnaires that can auto-populate a note
  • You can also build your own custom forms, or hire us to build them for you

Additional premium-plan support options

  • Chat available from within the EMR
  • Screenshare and phone support - book a time online that works for you
  • Standard email support also available

Expand Your Practice with Telehealth

  • Link to your free or premium doxy.me account automatically
  • See your video appointments at a glance on your calendar
  • Patients/clients can go to your virtual waiting room from their dashboard with a click
  • Luminello users receive a discount on premium accounts, which feature HD video, screenshare, and more. They are set up by and paid directly to doxy.me.

Expand Your Practice with Telehealth

  • Link to your free or premium doxy.me account automatically
  • See your video appointments at a glance on your calendar
  • Patients/clients can go to your virtual waiting room from their dashboard with a click

E-prescribing

  • Send controlled substances ($79 one-time fee for DEA-required IDP)
  • E-prior authorizations
  • Integrate with your state PDMP (optional)
  • E-refills
  • E-cancel and e-communicate with participating pharmacies
  • Formulary checker
  • Drug-drug interaction checker
  • Add prescriptions to notes with a click
  • Import existing DrFirst rx account ($150 charged by DrFirst)

Custom chart importing

We offer additional help to make importing your data and charts faster and easier.

  • Free automated imports of demographic info using our template
  • Custom one-on-one service, starting at $79/hour:
  • PDF uploads of each chart's previous notes.
  • Send invites to your patients/clients to create portal account.
  • Enter billing, appointment and/or pharmacy info for each chart.
  • Additional custom options available.
  • View service and pricing options

Insurance claim submissions

Easily submit insurance claims via our partner ApexEDI

  • Pricing includes ERAs and eligibility checks
  • Chart billing history gets updated automatically.
  • Advanced functionality, such as checking eligibility and more, is available in your unique ApexEDI portal
  • View integration and pricing details

Integrate credit card payments into your charts

Live customer support  •  Chart integration  •  Portal payments

Together with our partner Bluefin, we offer credit card functionality integrated into your charts, client/patient portal payments, competitive rates, PCI security compliance support, and a human on the other end of the phone if you have questions.

credit card pricing

Contact us or Bluefin directly at 800-675-6573 ext:7802

Custom forms & templates

Hire us to create custom questionnaires and templates for you.

  • Send us a blank copy of the form or template you'd like us to build.
  • We will review and provide a time and cost estimate, based on a rate of $79/hour.
  • View service details

Order labs electronically

  • Send orders and receive e-lab results
  • No more hassle of handwriting lab slips or results never showing up
  • Add results to the chart with a click
  • E-labs is subject to approval by participating labs. Luminello does not control whether your practice will be approved.

Enhanced messaging

  • Send out-of-office replies
  • Create a custom signature
  • View read-receipts

Enhanced patient/client portal

Patients/clients can:

  • See their next appointment
  • Create their own billing statements
  • Enter their credit card info and pay their bill
  • Enter their own demographic information
  • E-consent to practice policies or other documents
  • See a customized message (e.g., out of office notice)
  • Link to a Google map of your office

Keep your practice in sync

Manages your tasks across your entire practice and every chart

  • Create practice-wide or chart-specific tasks
  • “Yellow sticky” reminders when you open a chart

Charts shortcuts

  • Text snippets let you define "stock phrases" with quick typing shortcuts. Saves ooodles of time!
  • One click from the dashboard creates pre-cloned notes ready for you to edit for ALL of today's patients/clients.
  • Keep track of tasks for each patient/client - and let the "yellow sticky" remind you each time you pull up the chart

Save time. Let them book online.

Online booking allows your patients/clients to book appointment via the portal for exactly when, what, and where you specify.

  • Allow your patients/clients to book appointments from the portal
  • Set custom time slots to make available for online bookings
  • Specify appointment length and "padding" between appointments
  • Only shows available openings in the portal, not your entire calendar
  • Receive notifications when appointments are booked
  • Display your cancellation policy

Easy-to-use rating scales

Integrated assessment tools with just a few clicks.

  • Choose from nine common rating scale assessments.
  • Send your rating scales directly to the portal, or administer and complete yourself during appointments.
  • Add the responses to your charts with just one click.

Create custom questionnaires

Our questionnaire form builder allows you to create your own forms for your patients/clients to complete.

  • Compose your own intake or follow-up forms.
  • Send your questionnaires directly to the portal, then get notified once they are completed.
  • Add the responses to your charts with just one click.
  • Pre-fill the answers into a note with just one click.

Create custom note templates

Our form builder allows you to create your own unique note templates for your practice.

  • Add checkbox, dropdown, multiple choice, and text fields.
  • Beautiful, clear display in chart when note is complete.
  • Or, hire us to create custom forms for you – ask us for a quote.

E-prescribing

  • E-rx, including controlled substances (EPCS), in all 50 states
  • E-refills
  • E-cancel and e-communicate with pharmacists (participating pharmacies only)
  • Formulary checker
  • Drug-drug interaction checker
  • Add prescriptions to notes with a click
  • Links to The Carlat Report med information sheets
Due to the highly regulated nature of e-prescribing, set up is a multi-step process that includes identity proofing, working with a “trusted assistant” and setting up a second device to give you one-time codes. But don’t worry, we’re here to get you through it…and we promise e-prescribing is a breeze once set-up is complete!