Mazza Virtual Assistants

Luminello offers US-based administrative, marketing and billing services via our Luminello Certified partner, Mazza Virtual Assistants. You can pick any services you like, for any amount of time. No long-term contracts, no minimums, just pay for what you use. We’ve negotiated special volume-discount pricing as well.

Why use Luminello for your virtual assistant and billing needs?

  • Low, fair prices
  • Transparent, no-haggle pricing
  • Unlike percentage-based models, pay only for what you use
  • US-based virtual assistants, specifically trained to work with mental health clinicians
  • Your account can be connected with your virtual assistant in Luminello
  • They will sign a HIPAA BAA with you.

Admin Services

  • Appointment scheduling
  • Handling non-clinician paperwork tasks (records requests, forms, etc.)
  • Non-clinical research projects
  • Data entry
  • Travel arrangements
  • Act as a “buffer” between patient/client and clinician for non-clinical questions.

Marketing Services

  • Marketing Plans
  • eNewsletters
  • Social Media/Online Presence
  • Management and Consulting.

Billing Services

  • Patient verification
  • Insurance eligibility checking
  • Credentialing
  • Medical coding
  • Charge entry
  • Electronic claim submission
  • Tracking/followup on unpaid claims
  • Denial management
  • Claims appeals
  • Monthly performance reports
  • Quickbooks
  • Annual patient insurance benefit updates/confirmation
  • Prefer a monthly RCM model? Contact our partner, SBSC.


  • Phone
  • Email
  • Within Luminello EMR if you wish.


  • $44/hour for E-Rx plan subscribers
  • $39/hour for subscribers on E-Rx Lite or Therapist plan subscribers – as these tend to be much lower-volume practices, this is Luminello’s way of helping our community grow.
  • No long-term contract required
  • No monthly minimum
  • Set a maximum budget if you wish
  • Monthly report of hours available upon request.

Contact us

Custom forms & templates

Hire us to create custom questionnaires and templates for you.

AMA CPT® code annual use license

Prescriber Pricing

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(per month, per clinician)




Pay Monthly
(per month, per clinician)




Therapist Pricing

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(per month, per clinician)




Pay Monthly
(per month, per clinician)




Monitor clinician & practice quality indicators

Practice management reports

Notes per month

Group Practice: Total EMR Cost Comparison

Group practice pricing calculator

Select the number of licenses for your team from each plan to see the subscription cost.

Group practices

Automated chart importing

Unlimited admin assistants

Invoicing + auto-pay

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Expand Your Practice with Telehealth

Expand Your Practice with Telehealth