Luminello is teaming up with SimplePractice. Current customers can learn more about the change. Not a Luminello customer? Explore your options.

Why Luminello

Designed for and by mental health professionals

Built by clinicians

  • Who knows the kind of pain points, roadblocks and grunt work that goes into running a practice more than veteran colleagues. Luminello was designed and is actively led by a psychiatrist, and we know the challenges that psychiatrists, therapists, psychiatric nurse practitioners (PNPs), psychologists, social workers and counselors feel day to day. As a mental health clinician, you don’t need all the extra bloat of an EMR designed for primary care or hospitals and you won’t want the associated price tag either. Luminello is clean, simple, and focused on our field’s needs.
  • Whether you already use another EMR, or if you’re a recent grad feeling overwhelmed with the logistics that go into managing your own private practice, we’ve got you covered. Our specially designed mental health EMR is highly intuitive and easy to set up- whether you’re bringing existing data over, or starting from scratch.

Priced for our community

  • Our core EMR is free, and our premium and prescribing plans are highly competitively priced, but still come with powerful features and a dedicated customer service team. And you get to try them for free for a month!
  • If you’re a recent grad, we’re here to grow with you! We offer a lite prescriber plan and the lowest priced full-featured therapist plan in the industry.
  • Non-licensed administrative assistants are always free.
  • Customer support is always free, and all new subscribers get one free custom onboarding session.
  • To help you with your practice cash flow, we automatically notify you when an insurance claim has been processed, and when a credit card has been run (or declined) via the wildly popular auto-pay feature.

Simple and intuitive

  • An EMR should follow the lead of the user, not the other way around. Luminello makes each step intuitive, and purposefully keeps the design simple and elegant. This means the learning curve is much easier to tackle than other EMRs.
  • Just because your previous EMR might have taken you forever to learn, doesn’t mean you’re stuck with it! Luminello is designed for mental health professionals, by mental health professionals who also appreciate the value of a free, comprehensive onboarding process.
  • Are you a recent grad just starting out on your journey in private practice? There is enough to worry about without a complicated EMR being one. Luminello is informed by real-time practice, and workflows are built based on feedback from mental health clinicians in everyday practice.

Dedicated support

  • Our customer service team is dedicated to your success. A team of highly trained professionals are ready to answer any questions you have, or solve an issue within hours, not days or weeks like other platforms. They’re available weekdays 7am-10pm ET and weekends 8am-4pm ET.
  • Our sales team is available Monday thru Friday 9am-5pm PDT
  • Premium-plan subscribers can also access support via chat, and to save you from waiting on hold, can book screenshares and phone calls online.
  • We have a robust knowledge base that we’re always adding to, with step-by-step instructions, videos, and webinars.
  • We offer a free onboarding session to all subscribers to get you up and running quickly, as well as webinars on essential topics.
  • For group onboarding, we offer one free training session per paid license, and groups of 10 or more clinicians get a dedicated account manager.
  • We’re also always improving to better suit the needs of our community, so feedback is important to us.  We’re dedicated to growing our platform in meaningful ways, which means we carefully consider feature requests from our subscribers. In fact, suggestions from clinicians like you have led to some of our most important upgrades.

Clinicians we serve

Luminello was designed by and for psychiatrists and therapists, psychiatric nurse practitioners, and we have a special place in our hearts for graduating psychiatry residents/fellows and graduating psych assistants and therapy trainees.

Natalie Gluck, M.D. Psychiatrist, New York, NY

Prior to setting up a private practice, I did a lot of research into different EHR systems. I ultimately chose Luminello because of it’s simple, elegant design, and because I believe it is the only EMR that was created by a psychiatrist. I have been thrilled with my choice. I now recommend Luminello to all of my colleagues.

Latest Insights & Advice

Contact us

Groups Pricing

THERAPIST LITE
THERAPIST UNLIMITED
PRESCRIBE LITE
PRESCRIBE UNLIMITED
Pay Annually
(per month, per clinician)

$19

$39

$79

$119

Pay Monthly
(per month, per clinician)

$29

$49

$99

$149

AMA CPT® code annual use license

Prescriber Pricing

ERX ONLY PLAN
PRESCRIBER LITE
PRESCRIBER UNLIMITED
Pay Annually
(per month, per clinician)

$39

$79

$119

Pay Monthly
(per month, per clinician)

$49

$99

$149

Therapist Pricing

ESSENTIALS
THERAPIST LITE
THERAPIST UNLIMITED
Pay Annually
(per month, per clinician)

$0

$19

$39

Pay Monthly
(per month, per clinician)

$0

$29

$49

Monitor clinician & practice quality indicators

Measurement-based care

Practice management reports

Notes per month

Group Practice: Total EMR Cost Comparison

Group practice pricing calculator

Select the number of licenses for your team from each plan to see the subscription cost.

Group practices

Automated chart importing

Unlimited admin assistants

Invoicing + auto-pay

Pre-screen form in public profile

Get started with paperwork quickly!

Additional premium-plan support options

Expand Your Practice with Telehealth

Expand Your Practice with Telehealth

E-prescribing

Custom chart importing

We offer additional help to make importing your data and charts faster and easier.

Insurance claim submissions

Easily submit insurance claims via our partner ApexEDI

Integrate credit card payments into your charts

Live customer support    Chart integration    Portal payments

Together with our partner Bluefin, we offer credit card functionality integrated into your charts, client/patient portal payments, competitive rates, PCI security compliance support, and a human on the other end of the phone if you have questions.

credit card pricing

Contact us or Bluefin directly at 800-675-6573 ext:7802

Custom forms & templates

Hire us to create custom questionnaires and templates for you.

Order labs electronically

Enhanced messaging

Enhanced patient/client portal

Patients/clients can:

Keep your practice in sync

Manages your tasks across your entire practice and every chart

Charts shortcuts

Save time. Let them book online.

Online booking allows your patients/clients to book appointment via the portal for exactly when, what, and where you specify.

Easy-to-use rating scales

Integrated assessment tools with just a few clicks.

Create custom questionnaires

Our questionnaire form builder allows you to create your own forms for your patients/clients to complete.

Create custom note templates

Our form builder allows you to create your own unique note templates for your practice.

E-prescribing

Due to the highly regulated nature of e-prescribing, set up is a multi-step process that includes identity proofing, working with a “trusted assistant” and setting up a second device to give you one-time codes. But don’t worry, we’re here to get you through it…and we promise e-prescribing is a breeze once set-up is complete!