Pricing to fit any mental health or wellness practice

*Additional fees apply for these features. Click on the feature to learn more.

Questions? Call us at (855) 464-5864, Mon-Fri 9a-5p ET, or book a demo now!

Luminello for Good

Luminello enthusiastically supports clinicians who are working for the good of the community. That’s why we offer special discount pricing for qualified nonprofit organizations and educational institutions.

Learn more about Luminello for Community Mental Health Clinics.

Learn more about Luminello for Training Programs.

Other Ways We Support Our Community

As a company founded by mental health clinicians, part of our mission is to support our community. Here are some ways we do it:

  • Psychiatry residents and fellows and post-docs and therapist trainees can use our therapist plan for free, or prescriber plans at 50% off the subscription fee, while in training, with valid proof of training status.
  • Our Luminello for Good program (above) offers training programs and community mental health clinics 50% off the subscription fee.
  • To help non-prescribers, who typically do not make as much as prescribers, we discount their plan and a la carte fees.
  • Prescribers who are just starting out in private practice can save more than 25% off our E-Rx Pro plan by subscribing to our E-Rx Lite plan.
  • Whether you are a solo practitioner or in a group, if you pay upfront for a year, you’ll save more than 20%.
  • Stuck in a contract with another EMR? Take advantage of our contract buster offer for the last four months of your contact.

Which is better, the monthly or annual plan?

If lower price is your higher value, then pick the annual plan.

If more flexibility is your higher value, then pick the monthly plan.

Do you offer a free trial for premium plans?

Solo Practices:

  • Brand new sign-ups: Try any Luminello Premium Plan for free for 30 days.
  • Current free for life users: Upgrade to any Luminello Premium Plan for free for 30 days.
  • Current Premium Plan users wishing to change plans or invite group members: Sorry, we are only able to offer one lifetime free trial per clinician.

Group Practices:

  • Brand new sign-ups: Your entire group can try any Luminello Premium Plan for free for 30 days. 
  • Current free for life users: Upgrade to any Luminello Premium Plan for 30 days.
  • Current Premium Plan users wishing to change plans or invite group members: Sorry but we are only able to offer one free trial per group practice.

Please note: group plans are limited to one 30 day trial period regardless of when individual providers are invited by the group owner or when the invitees sign up. Group owners are encouraged to invite everyone in their group as soon as they sign up so their group members get the full benefit of the free trial!

Downgrades and refunds

Monthly premium plan members: You can downgrade to a lower cost plan and it will take effect on the first day of your next monthly billing period.

Annual premium plan members: You can downgrade to a lower cost plan and it will take effect on the first day of your next annual billing period.

We are not able to offer refunds.

Clinics/Groups Q&A

We need to add new users to our team. How will that be billed?

We’ll apply a one-time, prorated charge to your credit card to cover your invitee’s account for the remainder of the current billing period.

As an example, suppose your invitee is a therapist, which costs $49 per month when billed monthly. You add a new team member 10 days into your billing period and there are 20 remaining days in the month (we always use 30 days for a month, to keep the math simpler). The per-day cost is $49/30, so we will apply a one-time charge of $32.67 ($49/30 days * 20 days) to the credit card on file.

I’m on a free plan. Can I invite a colleague or assistant?
No, you must be on a premium plan prior to inviting others.

Can my group members get a free trial?

If the owner of the group is on a free trial, the entire group is eligible for the free trial until the group owner’s trial expires. We are only able to offer one lifetime free trial per group practice.

Can we mix and match licenses?

Yes. For example, if there are two therapists and five prescribers in your group, you can have two licenses on therapist plans and five on prescriber plans.

Do we have to pay for non-clinical administrative assistants?

No!

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Questions?

Read more about all Luminello features or send us a message​.
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Join thousands of clinicians using Luminello to save time every day.

Use our free EMR plan as long as you’d like. Or, try all premium and e-prescribe plans for 30 days.
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Friendly, fast support

We’re here to make your life easier! We offer the following types of support:

  • Step-by-step instructions, articles and videos in our support portal
  • Feel free to email us a question anytime and our friendly, knowledgeable team will get back to you within one business day
  • Free initial onboarding session and additional low-cost training packages available

How it works

  1. Try your first month for free.
  2. After the first month, prepay for a year and the price will be reduced by more than 20%.
  3. Twelve months later, you’ll automatically be billed again unless you update your billing preferences.
  4. If you wish to decide to downgrade to the monthly plan, you’ll be downgraded at the end of your billing period. We do not offer refunds.

Extra security for your records

2-Factor authentication to protect your account access

  • Extra peace-of-mind for protecting your account access
  • It's optional -- you can turn it on whenever you want it
  • Easy to set up and use with your mobile device
  • Powered by Google's robust 2FA system

E-prescribing

  • E-rx, including controlled substances (EPCS), in all 50 states
  • E-refills
  • E-cancel and e-communicate with pharmacists (participating pharmacies only)
  • Formulary checker
  • Drug-drug interaction checker
  • Add prescriptions to notes with a click
  • Links to The Carlat Report med information sheets
Due to the highly regulated nature of e-prescribing, set up is a multi-step process that includes identity proofing, working with a “trusted assistant” and setting up a second device to give you one-time codes. But don’t worry, we’re here to get you through it…and we promise e-prescribing is a breeze once set-up is complete!

Create custom note templates

Our form builder allows you to create your own unique note templates for your practice.

  • Add checkbox, dropdown, multiple choice, and text fields.
  • Beautiful, clear display in chart when note is complete.
  • Or, hire us to create custom forms for you – ask us for a quote.

Create custom questionnaires

Our questionnaire form builder allows you to create your own forms for your patients/clients to complete.

  • Compose your own intake or follow-up forms.
  • Send your questionnaires directly to the portal, then get notified once they are completed.
  • Add the responses to your charts with just one click.
  • Pre-fill the answers into a note with just one click.

Easy-to-use rating scales

Integrated assessment tools with just a few clicks.

  • Choose from nine common rating scale assessments.
  • Send your rating scales directly to the portal, or administer and complete yourself during appointments.
  • Add the responses to your charts with just one click.

Save time. Let them book online.

Online booking allows your patients/clients to book appointment via the portal for exactly when, what, and where you specify.

  • Allow your patients/clients to book appointments from the portal
  • Set custom time slots to make available for online bookings
  • Specify appointment length and "padding" between appointments
  • Only shows available openings in the portal, not your entire calendar
  • Receive notifications when appointments are booked
  • Display your cancellation policy

Charts shortcuts

  • Text snippets let you define "stock phrases" with quick typing shortcuts. Saves ooodles of time!
  • One click from the dashboard creates pre-cloned notes ready for you to edit for ALL of today's patients/clients.
  • Keep track of tasks for each patient/client - and let the "yellow sticky" remind you each time you pull up the chart

Keep your practice in sync

Manages your tasks across your entire practice and every chart

  • Create practice-wide or chart-specific tasks
  • “Yellow sticky” reminders when you open a chart

Enhanced patient/client portal

Patients/clients can:

  • See their next appointment
  • Create their own billing statements
  • Enter their credit card info and pay their bill
  • Enter their own demographic information
  • E-consent to practice policies or other documents
  • See a customized message (e.g., out of office notice)
  • Link to a Google map of your office

Enhanced messaging

  • Send out-of-office replies
  • Create a custom signature
  • View read-receipts

Order labs electronically

  • Send orders and receive e-lab results
  • No more hassle of handwriting lab slips or results never showing up
  • Add results to the chart with a click
  • E-labs is subject to approval by participating labs. Luminello does not control whether your practice will be approved.

How it works

  1. Try your first month for free!
  2. After the first month, prepay for a year, and the price will be reduced by two month’s worth (16-2/3% for you math types).
  3. Twelve months later, you’ll automatically be billed again unless you let us know otherwise.
  4. You can decide to downgrade to the monthly plan at anytime if you wish.  You’ll be switched to the monthly rate. We’ll pro-rate any part of the year you didn’t use and credit your account with the balance.

Custom forms & templates

Hire us to create custom questionnaires and templates for you.

  • Send us a blank copy of the form or template you'd like us to build.
  • We will review and provide a time and cost estimate, based on a rate of $79/hour.
  • View service details

Integrate credit card payments into your charts

Live customer support  •  Chart integration  •  Portal payments

Together with our partner Bluefin, we offer credit card functionality integrated into your charts, client/patient portal payments, competitive rates, PCI security compliance support, and a human on the other end of the phone if you have questions.

Credit card payments model

Contact us or Bluefin directly at 800-675-6573 ext:7802

Insurance claim submissions

Easily submit insurance claims via our partner ApexEDI

  • Pricing includes ERAs and eligibility checks
  • Chart billing history gets updated automatically.
  • Advanced functionality, such as checking eligibility and more, is available in your unique ApexEDI portal
  • View integration and pricing details

Custom chart importing

We offer additional help to make importing your data and charts faster and easier.

  • Free automated imports of demographic info using our template
  • Custom one-on-one service, starting at $79/hour:
  • PDF uploads of each chart's previous notes.
  • Send invites to your patients/clients to create portal account.
  • Enter billing, appointment and/or pharmacy info for each chart.
  • Additional custom options available.
  • View service and pricing options

E-prescribing

  • Send controlled substances ($79 one-time fee in month 2 for DEA-required IDP)
  • E-prior authorizations
  • Integrate with your state PDMP (optional)
  • E-refills
  • E-cancel and e-communicate with participating pharmacies
  • Formulary checker
  • Drug-drug interaction checker
  • Add prescriptions to notes with a click
  • Import existing DrFirst rx account ($150 charged by DrFirst)

Group practices

  • Unlimited clinicians
  • Unlimited locations/branches
  • Fine-tooth permissioning of roles
  • More group features coming soon

Expand Your Practice with Telehealth

  • Link to your free or premium doxy.me account automatically
  • See your video appointments at a glance on your calendar
  • Patients/clients can go to your virtual waiting room from their dashboard with a click

Expand Your Practice with Telehealth

  • Link to your free or premium doxy.me account automatically
  • See your video appointments at a glance on your calendar
  • Patients/clients can go to your virtual waiting room from their dashboard with a click
  • Luminello users receive a discount on premium accounts, which feature HD video, screenshare, and more. They are set up by and paid directly to doxy.me.

Get started with paperwork quickly!

  • Pre-built admin forms patients & clients can e-sign
  • Pre-built templates for intakes and followups
  • Pre-built questionnaires that can auto-populate a note
  • You can also build your own custom forms, or hire us to build them for you

Pre-screen form in public profile

  • Prospecitve patients and clients can request an evaluation without having to call you
  • Key info around clinical needs, scheduling and bililng captured
  • Review and track requests, and easily reply back via the portal

Invoicing + auto-pay

  • Send and track invoices easily
  • Send auto-reminders for payments due
  • Set up invoices to be automatically paid on their due date with our credit card payment integration

Unlimited admin assistants

  • Admin assistants can enter admin notes, generate statements, send messages and lots more, based on permissions you set
  • Also great for inviting colleagues for “vacation coverage”

Automated chart importing

  • We'll send you a .CSV template (used in Excel, google spreadsheets, etc), into which you can export the demographic info of your charts
  • We'll upload it automatically to create your charts for you
  • To import other info, see our custom chart importing option

Group practice pricing calculator