Pricing & Plans

Pricing options to fit any mental health private practice

Choose your role first – prescriber or therapist – then, select a plan.

Prescriber

You are a private practice prescriber, on your own or as part of a loosely affiliated group. The Lite plan has a limit of 30 notes per billing cycle – great for new grads and low-volume practices! View our Add-ons, too.

Assistants, billers, and managers — sign up for a demo

Free for life

$

0

/ month

Sign up now

E-Rx Lite

$

59

/ month

Start 1-month for $1

E-Rx Premium

$

99

/ month

Start 1-month for $1

Therapist

You are in private practice, on your own or as part of a loosely affiliated group. The Lite plan has a limit of 30 notes per billing cycle – great for new grads and low-volume practices! View our Add-ons, too.

Assistants, billers, and managers — sign up for a demo

Free for life

$

0

/ month

Sign up now

Therapist Lite

$

29

/ month

Start 1-month for $1

Therapist Premium

$

49

/ month

Start 1-month for $1

You are a private practice prescriber, on your own or as part of a loosely affiliated group. The Lite plan has a limit of 30 notes per billing cycle – great for new grads and low-volume practices!

Assistants, billers, and managers — sign up for a demo

Free for life

$

0

/ month

E-Rx Lite

$

59

/ month

E-Rx Premium

$

99

/ month

Sign up now
Start one-month free trial
Start one-month free trial

You are in private practice, on your own or as part of a loosely affiliated group. The Lite plan has a limit of 30 notes per billing cycle – great for new grads and low-volume practices!

Assistants, billers, and managers — sign up for a demo

Free for life

$

0

/ month

Therapist Lite

$

29

/ month

Therapist Premium

$

49

/ month

Sign up now
Start one-month free trial
Start one-month free trial

*Additional fees may apply for this feature. Click on the feature to learn more.

hipaa compliant e-prescribing
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Do you offer discounts?

Yes, we sure do!

  • Choose an annual plan and save more than 15%.
  • Coming soon: community mental health clinics and training programs can take advantage of our “Luminello for Good” programs.
  • Prescribers who are just starting out can take advantage of our Rx Lite plan while they grow their practice.

Which is better, the monthly or annual plan?

If lower price is more important, then pick the annual plan.

If not having a contract is more important, then pick the monthly plan.

Do you offer a free trial for premium plans?

  • Brand new sign-ups: Try any Luminello Premium Plan for free for 30 days.
  • Current free for life users: Upgrade to any Luminello Premium Plan for free for 30 days.
  • Current Premium Plan users wishing to change plans: Unfortunately we are only able to offer one free trial per clinician.

Groups & Clinics

Coming soon, we will be offering powerful, new features to support group practices and clinics. Contact Us to add your name to the wait list to get notified when it launches.

Downgrades and refunds

Monthly premium plan members: You can downgrade to a lower cost plan and it will take effect on the first day of your next monthly billing period.

Annual premium plan members: You can downgrade to a lower cost plan and it will take effect on the first day of your next annual billing period.

We are not able to offer refunds.

Questions?

Read more about all Luminello features or send us a message​.
Contact us

Join thousands of clinicians using Luminello to save time everyday.

Use our free EMR plan as long as you’d like. Or, try all premium and e-prescribe plans for 30 days.
Sign up now

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Friendly, fast support

We’re here to make your life easier! We offer the following types of support:

  • Step-by-step instructions, articles and videos in our support portal
  • Feel free to email us a question anytime and our friendly, knowledgeable team will get back to you within one business day
  • Free initial onboarding session and additional low-cost training packages available

Extra security for your records

2-Factor authentication to protect your account access

  • Extra peace-of-mind for protecting your account access
  • It's optional -- you can turn it on whenever you want it
  • Easy to set up and use with your mobile device
  • Powered by Google's robust 2FA system

E-prescribing

  • E-rx, including controlled substances (EPCS), in all 50 states
  • E-refills
  • E-cancel and e-communicate with pharmacists (participating pharmacies only)
  • Formulary checker
  • Drug-drug interaction checker
  • Add prescriptions to notes with a click
  • Links to The Carlat Report med information sheets
Due to the highly regulated nature of e-prescribing, set up is a multi-step process that includes identity proofing, working with a “trusted assistant” and setting up a second device to give you one-time codes. But don’t worry, we’re here to get you through it…and we promise e-prescribing is a breeze once set-up is complete!

Create custom note templates

Our form builder allows you to create your own unique note templates for your practice.

  • Create custom note templates that can be used with intake, followup/SOAP and free text notes.
  • Add checkbox, dropdown, multiple choice, and text fields.
  • Beautiful, clear display in chart when note is complete.
  • We'll create custom forms for you – ask us for a quote.

Create custom questionnaires

Our questionnaire form builder allows you to create your own forms for your patients/clients to complete.

  • Compose your own intake or follow-up forms.
  • Send your questionnaires directly to the portal, then get notified once they are completed.
  • Add the responses to your charts with just one click.
  • Pre-fill the answers into a note with just one click.

Easy-to-use rating scales

Integrated assessment tools with just a few clicks.

  • Choose from nine common rating scale assessments.
  • Send your rating scales directly to the portal, or administer and complete yourself during appointments.
  • Add the responses to your charts with just one click.

Save time. Let them book online.

Online booking allows your patients/clients to book appointment via the portal for exactly when, what, and where you specify.

  • Allow your patients/clients to book appointments from the portal
  • Set custom time slots to make available for online bookings
  • Specify appointment length and "padding" between appointments
  • Only shows available openings in the portal, not your entire calendar
  • Receive notifications when appointments are booked
  • Display your cancellation policy

Charts shortcuts

  • Text snippets let you define "stock phrases" with quick typing shortcuts. Saves ooodles of time!
  • One click from the dashboard creates pre-cloned notes ready for you to edit for ALL of today's patients/clients.
  • Keep track of tasks for each patient/client - and let the "yellow sticky" remind you each time you pull up the chart ☺

Keep your practice in sync

Manages your tasks across your entire practice and every chart

  • Create practice-wide or chart-specific tasks
  • “Yellow sticky” reminders when you open a chart

Enhanced patient/client portal

Patients/clients can:

  • See their next appointment
  • Create their own billing statements
  • Enter their credit card info and pay their bill
  • Enter their own demographic information
  • E-consent to practice policies or other documents
  • See a customized message (e.g., out of office notice)
  • Link to a Google map of your office

Enhanced messaging

  • Send out-of-office replies
  • Create a custom signature
  • View read-receipts

Order labs electronically

  • Send orders and receive e-lab results
  • No more hassle of handwriting lab slips or results never showing up
  • Add results to the chart with a click
  • E-labs is subject to approval by participating labs. Luminello does not control whether your practice will be approved.

How it works

  1. Try your first month for $1
  2. After the first month, prepay for a year, and the price will be reduced by two month’s worth (16-2/3% for you math types).
  3. Twelve months later, you’ll automatically be billed again unless you let us know otherwise.
  4. You can decide to downgrade to the monthly plan at anytime if you wish.  Note you’ll retroactively be switched back to the monthly rate from the date you signed up. We’ll pro-rate any part of the balance you didn’t use and the rest will remain as an account credit.

Contact us

Or schedule a demo now

Expand Your Practice with Telehealth

  • Link to your free or premium doxy.me account automatically
  • See your video appointments at a glance on your calendar
  • Patients/clients can go to your virtual waiting room from their dashboard with a click
  • Available until July 2, 2020. After then, upgrading to any premium plan is required to continue using this feature.

Expand Your Practice with Telehealth

  • Link to your free or premium doxy.me account automatically
  • See your video appointments at a glance on your calendar
  • Patients/clients can go to your virtual waiting room from their dashboard with a click

E-prescribing

  • E-prescribe with ease!
  • Send controlled substances ($59 one-time fee in month 2 for DEA-required IDP)
  • E-prior authorizations
  • Integrate with your state PDMP (optional)
  • E-refills
  • E-cancel and e-communicate with participating pharmacies
  • Formulary checker
  • Drug-drug interaction checker
  • Add prescriptions to notes with a click
  • Links to The Carlat Report med information sheets

Get started with paperwork quickly!

  • Pre-built admin form patients & clients can e-sign
  • Pre-built templates for intakes and followups
  • Pre-built questionnaires for patients & clients to fill out
  • You can also build your own custom forms, or hire us to build them for you

Integrate credit card payments into your charts

Live customer support  •  Chart integration  •  Portal payments

Together with our partner Bluefin, we offer credit card functionality integrated into your charts, client/patient portal payments, competitive rates, PCI security compliance support, and a human on the other end of the phone if you have questions.

Credit card payments model

Contact us or Bluefin directly at 800-675-6573 ext:7802

Insurance billing submission

Easily submit insurance claims directly from Luminello, integrated with ApexEDI.

  • Easily submit insurance claims directly from Luminello, integrated with ApexEDI.
  • You'll be notified when claims have been adjudicated.
  • Chart billing history gets updated automatically.
  • Advanced functionality, such as checking eligibility, resubmitting claims, and more in your unique ApexEDI portal.
  • View integration and pricing details

Custom forms & templates

Hire us to create custom questionnaires and templates for you.

  • For premium plans that include the Form Library / Builder feature.
  • Send us a blank copy of the form or template you'd like us to build.
  • We will review and provide a time and cost estimate, based on a rate of $49/hour.
  • View service details

Custom chart importing

We offer additional help to make importing your data and charts faster and easier.

  • Free automated imports of demographic info using our template
  • Custom one-on-one service, starting at $79/hour:
  • PDF uploads of each chart's previous notes.
  • Send invites to your patients/clients to create portal account.
  • Enter billing, appointment and/or pharmacy info for each chart.
  • Additional custom options available.
  • View service and pricing options

Additional premium-plan support options

  • Chat available from within the EMR
  • Screenshare support for complex questions
  • Standard email support also available

How it works

  1. Try your first month for free!
  2. After the first month, prepay for a year, and the price will be reduced by two month’s worth (16-2/3% for you math types).
  3. Twelve months later, you’ll automatically be billed again unless you let us know otherwise.
  4. You can decide to downgrade to the monthly plan at anytime if you wish.  You’ll be switched to the monthly rate. We’ll pro-rate any part of the year you didn’t use and credit your account with the balance.

Special earlybird pricing

Luminello is still building and growing. In return for letting us know about the occasional bug or feature request, our early users get special pricing, great customer service always, and the chance to help us shape the next generation of practice management software for the mental health community.