Pricing & Plans

Pricing options to fit any mental health private practice

Choose your role first – prescriber or therapist – then, select a plan.

Prescriber

You are a private practice prescriber, on your own or as part of a loosely affiliated group. The Lite plan has a limit of 30 notes per billing cycle – great for new grads and low-volume practices! View our Add-ons, too.

Assistants, billers, and managers — sign up for a demo

Free for life

$

0

/ month

Therapist

You are in private practice, on your own or as part of a loosely affiliated group. The Lite plan has a limit of 30 notes per billing cycle – great for new grads and low-volume practices! View our Add-ons, too.

Assistants, billers, and managers — sign up for a demo

Free for life

$

0

/ month

You are a private practice prescriber, on your own or as part of a loosely affiliated group. The Lite plan has a limit of 30 notes per billing cycle – great for new grads and low-volume practices!

Assistants, billers, and managers — sign up for a demo

Free for life

$

0

/ month

E-Rx Lite

$

69

/ month

E-Rx Premium

$

99

/ month

You are in private practice, on your own or as part of a loosely affiliated group. The Lite plan has a limit of 30 notes per billing cycle – great for new grads and low-volume practices!

Assistants, billers, and managers — sign up for a demo

Free for life

$

0

/ month

Therapist Lite

$

29

/ month

Therapist Premium

$

49

/ month

*Additional fees may apply for this feature. Click on the feature to learn more.

hipaa compliant e-prescribing
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Do you offer discounts?

Yes, we sure do!

  • Choose an annual plan and save more than 15%.
  • Coming soon: community mental health clinics and training programs can take advantage of our “Luminello for Good” programs.
  • Prescribers who are just starting out can take advantage of our Rx Lite plan while they grow their practice.

Which is better, the monthly or annual plan?

If lower price is more important, then pick the annual plan.

If not having a contract is more important, then pick the monthly plan.

Do you offer a free trial for premium plans?

  • Brand new sign-ups: Try any Luminello Premium Plan for free for 30 days.
  • Current free for life users: Upgrade to any Luminello Premium Plan for free for 30 days.
  • Current Premium Plan users wishing to change plans: Unfortunately we are only able to offer one free trial per clinician.

Groups & Clinics

Coming soon, we will be offering powerful, new features to support group practices and clinics. Contact Us to add your name to the wait list to get notified when it launches.

Downgrades and refunds

Monthly premium plan members: You can downgrade to a lower cost plan and it will take effect on the first day of your next monthly billing period.

Annual premium plan members: You can downgrade to a lower cost plan and it will take effect on the first day of your next annual billing period.

We are not able to offer refunds.

Questions?

Read more about all Luminello features or send us a message​.

Friendly, fast support

We’re here to make your life easier! We offer the following types of support:

  • Step-by-step instructions, articles and videos in our support portal
  • Feel free to email us a question anytime and our friendly, knowledgeable team will get back to you within one business day
  • Free initial onboarding session and additional low-cost training packages available

Extra security for your records

2-Factor authentication to protect your account access

  • Extra peace-of-mind for protecting your account access
  • It's optional -- you can turn it on whenever you want it
  • Easy to set up and use with your mobile device
  • Powered by Google's robust 2FA system

E-prescribing

  • E-rx, including controlled substances (EPCS), in all 50 states
  • E-refills
  • E-cancel and e-communicate with pharmacists (participating pharmacies only)
  • Formulary checker
  • Drug-drug interaction checker
  • Add prescriptions to notes with a click
  • Links to The Carlat Report med information sheets
Due to the highly regulated nature of e-prescribing, set up is a multi-step process that includes identity proofing, working with a “trusted assistant” and setting up a second device to give you one-time codes. But don’t worry, we’re here to get you through it…and we promise e-prescribing is a breeze once set-up is complete!

Create custom note templates

Our form builder allows you to create your own unique note templates for your practice.

  • Add checkbox, dropdown, multiple choice, and text fields.
  • Beautiful, clear display in chart when note is complete.
  • Or, hire us to create custom forms for you – ask us for a quote.

Create custom questionnaires

Our questionnaire form builder allows you to create your own forms for your patients/clients to complete.

  • Compose your own intake or follow-up forms.
  • Send your questionnaires directly to the portal, then get notified once they are completed.
  • Add the responses to your charts with just one click.
  • Pre-fill the answers into a note with just one click.

Easy-to-use rating scales

Integrated assessment tools with just a few clicks.

  • Choose from nine common rating scale assessments.
  • Send your rating scales directly to the portal, or administer and complete yourself during appointments.
  • Add the responses to your charts with just one click.

Save time. Let them book online.

Online booking allows your patients/clients to book appointment via the portal for exactly when, what, and where you specify.

  • Allow your patients/clients to book appointments from the portal
  • Set custom time slots to make available for online bookings
  • Specify appointment length and "padding" between appointments
  • Only shows available openings in the portal, not your entire calendar
  • Receive notifications when appointments are booked
  • Display your cancellation policy

Charts shortcuts

  • Text snippets let you define "stock phrases" with quick typing shortcuts. Saves ooodles of time!
  • One click from the dashboard creates pre-cloned notes ready for you to edit for ALL of today's patients/clients.
  • Keep track of tasks for each patient/client - and let the "yellow sticky" remind you each time you pull up the chart

Keep your practice in sync

Manages your tasks across your entire practice and every chart

  • Create practice-wide or chart-specific tasks
  • “Yellow sticky” reminders when you open a chart

Enhanced patient/client portal

Patients/clients can:

  • See their next appointment
  • Create their own billing statements
  • Enter their credit card info and pay their bill
  • Enter their own demographic information
  • E-consent to practice policies or other documents
  • See a customized message (e.g., out of office notice)
  • Link to a Google map of your office

Enhanced messaging

  • Send out-of-office replies
  • Create a custom signature
  • View read-receipts

Order labs electronically

  • Send orders and receive e-lab results
  • No more hassle of handwriting lab slips or results never showing up
  • Add results to the chart with a click
  • E-labs is subject to approval by participating labs. Luminello does not control whether your practice will be approved.

How it works

  1. Try your first month for $1
  2. After the first month, prepay for a year, and the price will be reduced by two month’s worth (16-2/3% for you math types).
  3. Twelve months later, you’ll automatically be billed again unless you let us know otherwise.
  4. You can decide to downgrade to the monthly plan at anytime if you wish.  Note you’ll retroactively be switched back to the monthly rate from the date you signed up. We’ll pro-rate any part of the balance you didn’t use and the rest will remain as an account credit.

Contact us

E-prescribing

  • Send controlled substances ($59 one-time fee in month 2 for DEA-required IDP)
  • E-prior authorizations
  • Integrate with your state PDMP (optional)
  • E-refills
  • E-cancel and e-communicate with participating pharmacies
  • Formulary checker
  • Drug-drug interaction checker
  • Add prescriptions to notes with a click

Expand Your Practice with Telehealth

  • Link to your free or premium doxy.me account automatically
  • See your video appointments at a glance on your calendar
  • Patients/clients can go to your virtual waiting room from their dashboard with a click

Integrate credit card payments into your charts

Live customer support    Chart integration    Portal payments

Together with our partner Bluefin, we offer credit card functionality integrated into your charts, client/patient portal payments, competitive rates, PCI security compliance support, and a human on the other end of the phone if you have questions.

Credit card payments model

Contact us or Bluefin directly at 800-675-6573 ext:7802

Insurance claim submissions

Easily submit insurance claims via our partner ApexEDI

  • Chart billing history gets updated automatically.
  • Advanced functionality, such as checking eligibility and more, is available in your unique ApexEDI portal
  • View integration and pricing details

Pre-screen form in public profile

  • Prospecitve patients and clients can request an evaluation without having to call you
  • Key info around clinical needs, scheduling and bililng captured
  • Review and track requests, and easily reply back via the portal

Invoicing + auto-pay

  • Send and track invoices easily
  • Send auto-reminders for payments due
  • Set up invoices to be automatically paid on their due date

Unlimited admin assistants

  • Admin assistants can enter admin notes, generate statements, send messages and lots more, based on permissions you set
  • Also great for inviting colleagues for “vacation coverage”

Get started with paperwork quickly!

  • Pre-built admin forms patients & clients can e-sign
  • Pre-built templates for intakes and followups
  • Pre-built questionnaires that can auto-populate a note
  • You can also build your own custom forms, or hire us to build them for you

Custom forms & templates

Hire us to create custom questionnaires and templates for you.

  • Send us a blank copy of the form or template you'd like us to build.
  • We will review and provide a time and cost estimate, based on a rate of $49/hour.
  • View service details

Custom chart importing

We offer additional help to make importing your data and charts faster and easier.

  • Free automated imports of demographic info using our template
  • Custom one-on-one service, starting at $79/hour:
  • PDF uploads of each chart's previous notes.
  • Send invites to your patients/clients to create portal account.
  • Enter billing, appointment and/or pharmacy info for each chart.
  • Additional custom options available.
  • View service and pricing options

Additional premium-plan support options

  • Chat available from within the EMR
  • Screenshare support for complex questions
  • Standard email support also available

How it works

  1. Try your first month for free!
  2. After the first month, prepay for a year, and the price will be reduced by two month’s worth (16-2/3% for you math types).
  3. Twelve months later, you’ll automatically be billed again unless you let us know otherwise.
  4. You can decide to downgrade to the monthly plan at anytime if you wish.  You’ll be switched to the monthly rate. We’ll pro-rate any part of the year you didn’t use and credit your account with the balance.