Reviews & Testimonials

Natalie Gluck, M.D. Psychiatrist, New York, NY

Prior to setting up a private practice, I did a lot of research into different EHR systems. I ultimately chose Luminello because of it’s simple, elegant design, and because I believe it is the only EMR that was created by a psychiatrist. I have been thrilled with my choice. I now recommend Luminello to all of my colleagues.

Xenia Borue, M.D., Ph.D., Child Psychiatrist Pittsburgh, PA

For me, Luminello really stands out amongst a sea of complex, non-intuitive, and tedious EHRs. It’s streamlined and truly simple. I’ve spent countless hours of my life in training for the various EMRs I’ve had to use over the years. Every time though, I still had to stumble through and ask colleagues for help to start effectively using the systems. With Luminello, I barely even had to glance at the instructional videos. That’s how intuitive and user-friendly it is.

John J. DiLallo, M.D., Child Psychiatrist New York, NY

For a long time my child psychiatrist colleagues and I deliberated about which EHR program to try for our private practices. I gave Luminello a try after finding out that it is designed by and for psychiatrists. Six months in and I am quite happy with my decision– the record entry modes are great for my needs, the e-prescribing function has been seamless and efficient, the statement/ receipt generator saves me time, and the secure communication portal solves my HIPAA concerns. Best of all is the attitude of the founder, who seems very responsive to user feedback and keen on making the most useful system out there for people like me.

Emily Mazza, Owner, Mazza Virtual Assistants Ewa Beach, HI

As a virtual assistant specializing in the mental health industry, I have worked with many EMR/EHR systems. Luminello is really intuitive, easy to use, and efficient for all the features it has. I would highly recommend it for those that have not used an EMR system before or are looking for an easier solution.

Leslie Marino, M.D., Psychiatrist New York, NY

I must say so far my experience with the customer service is a breath of fresh air. I was using practice fusion which was a nightmare! Decided to take a chance and switch to Luminello. So far I’m glad I did!

Dan Barrett, D.O., Child, Adolescent, and Adult Psychiatrist Lafayette, CA

Having tried several EHR solutions I am delighted with Luminello’s ease of use. It is very clearly designed by a mental health provider for mental health providers. The customer service is exceptionally responsive. The team makes me feel like they care about solving problems I encounter. Even better, they fix it very quickly.

Emily Tejani, M.D., Child Psychiatrist San Francisco Bay Area, CA

I also love Luminello! Just switched over from Practice Fusion. As my practice grew I found it difficult to work efficiently while using Practice Fusion. The screen always felt too busy for the needs of a psych private practitioner. I had to click and change screens too often and couldn’t customize as much as I would have liked. Customer service was unresponsive (my help desk questions often went unanswered). Their super-bill feature was cumbersome. Since switching to Luminello I have been much happier and able to finish my work more quickly. Customer service is incredibly responsive!

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