Accept credit card payments at great rates 
Luminello offers mental health clinics, groups and private practices a secure and convenient way to accept electronic debit card and credit card payments — with one click integrated into the normal workflow of your daily tasks within the EMR/EHR. And our rate of 2.90% + 30c/transaction can’t be beat.
Key benefits
- The lowest flat rate for MasterCard, Visa, American Express and Discover
- Use this with our auto-pay feature and invoices automatically get paid!
- No more awkward swiping at the end of a session
- Patients/clients can enter their own credit card info, see their real-time balance, and make a payment in the portal
- Auto-reminders are sent to you and the patient/client as the card approaches its expiration date
- Real human customer support
- Secure, PCI-compliant platform and PCI compliance support
- Our low rate is available for any size group or solo private practice.
Significant savings for private practice
We’ve teamed up with Bluefin to offer a flat-rate for all transactions of 2.90% + $0.30 per transaction – we shopped around and think it’s the best all-around deal out there.
- We don’t offer “teaser rates” or “tiered pricing” because most transactions will end up costing you far more than you anticipated, and more than the flat-rate we offer.
- This includes free PCI compliance support to provide you with a host of time-saving tools to minimize your PCI administrative burden.
- No monthly minimums or monthly fees
- Contact us or Bluefin directly at 800 675 6573 x7802 to learn more.
John Hensala, M.D., Psychiatrist, San Francisco, CA
The credit card feature works great, and I think it will totally change the way I bill and collect payments from patients. What a nice, time-saving system!
Save time by processing transactions within Luminello
- Credit card info is saved, so you don’t have to swipe or re-enter. Just “set it and forget it.”
- You can securely save credit card info, or patients/clients can enter their own credit card number in their portal, thereby significantly reducing your PCI compliance burden.
- Once a card is saved, you can run or pre-authorize credit card transactions.
Accounts Receivable
You can also run credit card transactions in the accounts receivable area. This allows for “rapid fire” end-of-month billing!
Approval
When the transaction is approved, the following happens:
- Billing history is automatically updated. No double entry!
- Funds are transferred into your checking account within 2-3 business days
- Applicable transaction fees are debited from your account
- You will receive a monthly statement detailing all income and charges
PCI compliance support
- PCI compliance is the “HIPAA of the financial world” – these are security requirements EVERY merchant must meet to avoid huge fines and responsibility for breached credit card info (think Home Depot, Target, etc.).
- You have access to Trustwave services, which includes walking you through the annual PCI “quiz” and scanning of your computer if needed.
- If you have PCI compliance questions, you can talk to a specialist who can answer your questions.
- Even if you take PayPal, Square, or Stripe, you still need to be PCI compliant – but they don’t provide any support for that process. We are committed to helping clinicians protect their data!
Administrative Support
Luminello offers US-based administrative, marketing and billing services via our Luminello Certified partner, Mazza Virtual Assistants. You can pick any services you like, for any amount of time. No long-term contracts, no minimums, just pay for what you use. We’ve negotiated special volume discount pricing as well.
The Fine Print
Learn more about credit card processing fees and pricing here.
