Contact Us

All clinician support and sales questions submitted through this contact form or via email are handled within one business day. We’re online and ready to help Monday-Friday 7am-6pm PT.

Premium-plan subscribers may also log in to chat with us in real-time, or book a time for a screenshare or phone call.

Patients/clients: please do not use this form; instead, contact us from here.

Or, feel free to contact us below:

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Upload file or screenshot (How to take a screenshot)

How to take a screenshot

Taking a screenshot of your screen is super helpful when you contact our Support Team.  If you’re in need of support, it makes things a whole lot easier if we can see the same issue you see.

Here’s how you can take a screenshot to send to us:

Mac OS X

Taking the Screenshot

  1. Hold down the “Command” and “Shift” keys, then press the number “4” key.
  2. Your cursor will become a crosshair icon.
  3. Drag around the portion of the screen you want to send and release.

Sending the Screenshot

  1. The screenshot file should automatically save to your desktop.
  2. Attach the file to this form or your email and send!

Windows

Taking the Screenshot

  1. Press the “PrtScn” key.
  2. Open the “Paint” application.
  3. Hold down the “Ctrl” key and press the “V” key to paste the screenshot.
  4. Save the file to your desktop.

Sending the Screenshot

  1. The screenshot file should be saved on your desktop.
  2. Attach the file to this form or your email and send!

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