Getting started

Get up and running in no time

As a community by and for clinicians, we know that setting up your EMR requires time and thoughtfulness. We’ve gone to great lengths to getting you started as efficiently as possible.

Create your account in about two minutes.  You test any premium account for 30 days for free.  (Want a demo/walk-through first?  Book one now.)

While we’re verifying your license to keep our platform secure and for mental health, medical, allied health, and wellness clinicians only, check out our step-by-step getting started guide and check out our getting started webinars.

Follow our in-app getting started guide, and for premium plan and groups users, be sure to book your free one-on-one onboarding session so we can walk you through Luminello and/or answer any questions you have.

Importing from another EMR?

Complete the above steps, then contact our dedicated imports team at [email protected] and:

Let us know you’d like to securely import records from another EMR and/or DrFirst. We’ll sign a BAA with you and walk you through it.  (Sneak peak: we’ll create charts and add in demographic info that you send us in this this template; or if you’re coming from Simple Practice, learn about our special auto-importer.) Any charts import that Luminello can automate we’re happy to do free of charge!

Let us know what your most important workflows and pain points were with your previous EMR, so we can customize our training for you.

Know that no import is complete until you’ve given us your approval.

Leslie Marino, M.D., Psychiatrist New York, NY

I must say my experience with the customer service is a breath of fresh air. I was using practice fusion which was a nightmare! Decided to take a chance and switch to Luminello. I’m glad I did!

Latest Insights & Advice

Contact us

Groups Pricing

THERAPIST LITE
THERAPIST UNLIMITED
PRESCRIBE LITE
PRESCRIBE UNLIMITED
Pay Annually
(per month, per clinician)

$19

$39

$79

$119

Pay Monthly
(per month, per clinician)

$29

$49

$99

$149

AMA CPT® code annual use license

Prescriber Pricing

ERX ONLY PLAN
PRESCRIBER LITE
PRESCRIBER UNLIMITED
Pay Annually
(per month, per clinician)

$39

$79

$119

Pay Monthly
(per month, per clinician)

$49

$99

$149

Therapist Pricing

ESSENTIALS
THERAPIST LITE
THERAPIST UNLIMITED
Pay Annually
(per month, per clinician)

$0

$19

$39

Pay Monthly
(per month, per clinician)

$0

$29

$49

Monitor clinician & practice quality indicators

Measurement-based care

Practice management reports

Notes per month

Group Practice: Total EMR Cost Comparison

Group practice pricing calculator

Select the number of licenses for your team from each plan to see the subscription cost.

Group practices

Automated chart importing

Unlimited admin assistants

Invoicing + auto-pay

Pre-screen form in public profile

Get started with paperwork quickly!

Additional premium-plan support options

Expand Your Practice with Telehealth

Expand Your Practice with Telehealth

E-prescribing

Custom chart importing

We offer additional help to make importing your data and charts faster and easier.

Insurance claim submissions

Easily submit insurance claims via our partner ApexEDI

Integrate credit card payments into your charts

Live customer support    Chart integration    Portal payments

Together with our partner Bluefin, we offer credit card functionality integrated into your charts, client/patient portal payments, competitive rates, PCI security compliance support, and a human on the other end of the phone if you have questions.

credit card pricing

Contact us or Bluefin directly at 800-675-6573 ext:7802

Custom forms & templates

Hire us to create custom questionnaires and templates for you.

Order labs electronically

Enhanced messaging

Enhanced patient/client portal

Patients/clients can:

Keep your practice in sync

Manages your tasks across your entire practice and every chart

Charts shortcuts

Save time. Let them book online.

Online booking allows your patients/clients to book appointment via the portal for exactly when, what, and where you specify.

Easy-to-use rating scales

Integrated assessment tools with just a few clicks.

Create custom questionnaires

Our questionnaire form builder allows you to create your own forms for your patients/clients to complete.

Create custom note templates

Our form builder allows you to create your own unique note templates for your practice.

E-prescribing

Due to the highly regulated nature of e-prescribing, set up is a multi-step process that includes identity proofing, working with a “trusted assistant” and setting up a second device to give you one-time codes. But don’t worry, we’re here to get you through it…and we promise e-prescribing is a breeze once set-up is complete!