Getting started

Get up and running in no time

As a community by and for clinicians, we know that setting up your EMR requires time and thoughtfulness. We’ve gone to great lengths to getting you started as efficiently as possible.

Create your account in about two minutes.  You test any premium account for 30 days for free.

While we’re verifying your license to keep our platform secure and for mental health, medical, allied health, and wellness clinicians only, check out our step-by-step getting started guide and check out our getting started webinars.

Follow our in-app getting started guide, and be sure to book your free one-on-one onboarding session so we can walk you through Luminello and/or answer any questions you have.

Importing from another EMR?

Complete the above steps, then contact our dedicated imports team at and:

Let us know you’d like to import records from another EMR and/or DrFirst. We’ll walk you through it.  (Sneak peak: we’ll create charts and add in demographic info that you send us in this this template.  Any charts import that Luminello can automate we’re happy to do free of charge!)

Let us know what your most important workflows and pain points were with your previous EMR, so we can customize our training for you.

Know that no import is complete until you’ve given us your approval.

Contact us

Group practices

Expand Your Practice with Telehealth