Getting started

You’ll be up and running in no time

At Luminello we understand how daunting it might be to set up your psychiatry or therapy practice online. So we’ve gone to great lengths to make getting started with Luminello EMR/EHR as easy as can be:



Create your account in about two minutes.



View our getting started videos – or dive right in and create your first chart – only a first and last name is needed!



Check out our getting started guide anytime for tips and illustrated step-by-step instructions.

EMR Setup: Migrating your notes to Luminello


Paper charts

From paper charts

Simply fax us each chart. We’ll get them uploaded for you as part of our custom onboarding services. If you have years and years worth of charts, please just fax us the last three year’s worth of notes (or up to 25 pages) for each active patient. If you have any questions about this, contact us!

MS Word

From MS-Word/Pages

Are you starting from your personal computer files? Get a patient/client’s notes from your computer to Luminello in about a minute. Either print out and fax to us – for free! (above), or simply create a chart, then upload your .docx/.pages file into each chart easily.

Pricing Plans

Stuck with an old EMR?

Migrating from another EMR? It can be overwhelming to think about switching. Try us out for free with even just one patient/client to see how easy it is. Use your old EMR’s “export chart as PDF” function, then create a chart in Luminello in under 15 seconds, and upload the file into the new chart easily.

Demographic & Billing Info

Including demographic and billing info

Luminello only requires a name and email to create a chart – meaning you can set up your patient/client roster in no time.

  • When active patients/clients are in front of you in session, you could then get more non-required info if you want into the chart, such as, “we are starting to use Luminello, can we review – your address is … and your phone is … and your birthday is … ” – so that you don’t have to do it all at once.
  • For billing, you can say, “okay, you have a $100 balance … I’ll send you a final billing statement from our old system, then your first statement from Luminello will start with a balance of $100.”
  • To start the first note, consider copying and pasting your last note directly from your computer or old EMR into Luminello.
  • You won’t believe how quickly the whole process will be done. But don’t take our word for it, try it for free with just one patient/client to see for yourself!
Pricing Plans

Custom chart migration options

If you’d like us to help you migrate and set up your charts in Luminello, we are happy to provide additional custom onboarding assistance. We offer various levels of service to help save you hours of precious time.


How to approach the migration process

The “Marathon” Route:

Spend a weekend, or block a day or two off from work. Transfer all the info. Done. (And for inactive patient charts, consider if you really need to transfer them over.)

The “easy as you go” approach:

Day by day, create new Luminello charts by spending a few minutes with patients/clients at the beginning or end of their sessions.

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