Luminello is teaming up with SimplePractice. Current customers can learn more about the change. Not a Luminello customer? Explore your options.

Patient Messaging Software

Patient Messaging …it’s just like email

We designed patient messaging in the portal to be clean and easy, yet highly functional for group or solo mental health practices and clinics. Stop wasting time on inefficient voicemail and phone tag, unsecured and non-compliant email (gmail, yahoo, hotmail, etc.), and mailing forms via snail mail. Instead, communicate with your patients and clients with our easy-to-use, HIPAA-compliant email. The most user-friendly electronic/health medical record (EMR/EHR) is one that makes complex tasks simple and lightweight.

Here’s what the inbox looks like:

Screen Shot 2016-03-11 at 3.30.52 PM
Click/tap the image to zoom-in

Our messaging portal works and looks just like a normal email program, with the added benefits of being HIPAA compliant and integrated with your patient charts.

Messages features in all accounts

  • Time saver: there are no 10 second phone calls – but there are 10 second emails!
  • Import emails into charts with one click
  • Patients and clients can message you and/or your assistant – the clinician decides who can receive messages
  • Works and looks just like email programs you’re already familiar with
  • Fully HIPAA compliant
  • Auto-notifications can be sent to your (and your patient’s/client’s) email alerting you that you have a message waiting
  • Patients/clients never see your regular email address
  • Message drafts are auto-saved every 2 minutes

Messaging with premium accounts also includes:

  • Out-of-office auto replies
  • Custom email signatures
  • Read-receipts – the ability to see that a message has been read
  • Custom text snippet shortcuts for inserting common phrases into messages with just a couple of keystrokes.

See for yourself: Book a demo or sign up for a free trial today.

Contact us

Groups Pricing

THERAPIST LITE
THERAPIST UNLIMITED
PRESCRIBE LITE
PRESCRIBE UNLIMITED
Pay Annually
(per month, per clinician)

$19

$39

$79

$119

Pay Monthly
(per month, per clinician)

$29

$49

$99

$149

AMA CPT® code annual use license

Prescriber Pricing

ERX ONLY PLAN
PRESCRIBER LITE
PRESCRIBER UNLIMITED
Pay Annually
(per month, per clinician)

$39

$79

$119

Pay Monthly
(per month, per clinician)

$49

$99

$149

Therapist Pricing

ESSENTIALS
THERAPIST LITE
THERAPIST UNLIMITED
Pay Annually
(per month, per clinician)

$0

$19

$39

Pay Monthly
(per month, per clinician)

$0

$29

$49

Monitor clinician & practice quality indicators

Measurement-based care

Practice management reports

Notes per month

Group Practice: Total EMR Cost Comparison

Group practice pricing calculator

Select the number of licenses for your team from each plan to see the subscription cost.

Group practices

Automated chart importing

Unlimited admin assistants

Invoicing + auto-pay

Pre-screen form in public profile

Get started with paperwork quickly!

Additional premium-plan support options

Expand Your Practice with Telehealth

Expand Your Practice with Telehealth

E-prescribing

Custom chart importing

We offer additional help to make importing your data and charts faster and easier.

Insurance claim submissions

Easily submit insurance claims via our partner ApexEDI

Integrate credit card payments into your charts

Live customer support    Chart integration    Portal payments

Together with our partner Bluefin, we offer credit card functionality integrated into your charts, client/patient portal payments, competitive rates, PCI security compliance support, and a human on the other end of the phone if you have questions.

credit card pricing

Contact us or Bluefin directly at 800-675-6573 ext:7802

Custom forms & templates

Hire us to create custom questionnaires and templates for you.

Order labs electronically

Enhanced messaging

Enhanced patient/client portal

Patients/clients can:

Keep your practice in sync

Manages your tasks across your entire practice and every chart

Charts shortcuts

Save time. Let them book online.

Online booking allows your patients/clients to book appointment via the portal for exactly when, what, and where you specify.

Easy-to-use rating scales

Integrated assessment tools with just a few clicks.

Create custom questionnaires

Our questionnaire form builder allows you to create your own forms for your patients/clients to complete.

Create custom note templates

Our form builder allows you to create your own unique note templates for your practice.

E-prescribing

Due to the highly regulated nature of e-prescribing, set up is a multi-step process that includes identity proofing, working with a “trusted assistant” and setting up a second device to give you one-time codes. But don’t worry, we’re here to get you through it…and we promise e-prescribing is a breeze once set-up is complete!