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Top 10 Demo Questions

We are happy to provide you with a live 1-on-1 demo of Luminello and answer any questions you have along the way. But first … please review our list of top 10 questions we get asked on demos to see if this addresses your questions.

1) How is Luminello different from the other EMRs and EHRs out there?

We’re easy on the eyes, yet powerful under the hood. Check out how we compare to Practice Fusion, Valant, SimplePractice and Kareo.

2) Will the monthly cost go up as the new features are released? If so, by how much?

In general, our prices are here to stay, subject to small increases over the years. We do plan on releasing a suite of add-on features over the next year, such as e-fax, SMS reminders, telehealth, etc. which will be optional, thereby keeping our plan prices low while offering advanced functionality for those who wish to take advantage of them. We will be charging for those since we have to pay licensing fees to offer them, based on your usage.

3) Do we offer groups?

Advanced group functionality it is actively in development. Groups who use us currently use a few workarounds – we’ll be happy to discuss those with you. If you have a large group or are enterprise level, we’d be happy to hear about what workflows or processes you’d specifically be looking for.

4) How do I move my charts to Luminello?

See our Getting Started and migration tips.
Coming from Practice Fusion? See our advice on how to switch from Practice Fusion.

5) What are the credit card processing fees?

See our information about integrated credit card processing and flat-rate costs.

6) What are the insurance claim submission fees?

Review our integrated insurance claims billing information.

7) Can I send a controlled substance prescription in any state? How do I send a prescription?

Our EPCS works in all 50 states. See how easy it is to send a C2.

8) Do you have forms and templates?

Yes, we do! Luminello offers premium users the ability use rating scales and create custom forms and note templates to fit your clinical and administrative needs. And, you can send rating scales, questionnaires and administrative forms directly to patients/clients in the portal. Read all about our custom forms and templates.

9) How do you save me time in the intake process?

  • We offer a pre-screen form for all subscribers. Can save you an hour phone call!
  • Patients/clients can fill out their demographic info in the portal. Premium subscribers can also have their patients/clients book online and enter their credit card info.
  • Premium subscribers can send an intake questionnaire for completion. Once done, you can pre-populate your intake note with the answers – huzzah!

10) Is it an easy process for my patients/clients to sign up for & use?

Yes, with a simple click you can invite them to the portal. It takes them under a minute to set up their account. Learn more about all of our portal time-saving features.

Schedule a Demo

To schedule your demo, please select a time below to book your live demo. We look forward to hearing more about what you need from an EMR, and sharing how Luminello can help improve and simplify your mental health private practice.

Thank you for your interest in Luminello!

Want to read more before your demo? Here are some helpful links:

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